No, Sullivan County has decided that it would be best to support public-private partnerships to expand broadband service offerings.

Empire State Development’s ConnectALL grant program called the Municipal Infrastructure Program (MIP) awarded funding for an open access network in Sullivan County. The County will own the physical infrastructure for the broadband network fibers and internet service providers utilize these fibers to offer services to consumers.

The best way to find out progress on a particular project is to Click this link to check availability.

The County owns the fiber assets and Archtop Fiber will be responsible for maintenance and last mile connections.

Fiber optic technology uses strands of pure glass to transmit data via light waves. Fiber is the best choice for digital communications, such as high-speed internet and digital TV, and capable of much greater bandwidth than other technologies. Fiber to the home is a solution for the future of technology.

Fixed wireless is a broadband technology that delivers high-speed internet using radio signals between a provider’s tower and a small antenna at your home or business. It doesn’t require buried cables, making it a fast and cost-effective option. In areas where building fiber is not cost-effective, fixed wireless will be used to provide reliable service for this project.

The Municipal Infrastructure Program (MIP) grant is funded by the New York State ConnectALL office and did not have any local match funding requirements. Archtop Fiber has also committed funds and resources to the partnership.

There are several phases and each goes through design, permitting, and construction before service can be available to residents. Please use the Check Availability Page for more details.

For more information on the Sullivan County MIP Initiative, please fill out our contact form on the home page with as much detail as possible.

Typically, after expressing interest in signing up for service customer service representatives will get in touch with you to finalize your sign up and schedule your installation date.

Next, if you signed up for fiber, construction technicians will run the outside fiber line to your home or business before your scheduled installation date. On the scheduled installation date, a technician will arrive at your home or business to install equipment inside.

If you signed up for wireless the process begins with verifying coverage and clear line-of-sight to the nearest tower or access point, followed by a site survey to determine optimal placement for the customer premises equipment (CPE). A technician mounts the outdoor radio/antenna, typically a directional 5 GHz or 60 GHz unit, on the roof or building exterior and aligns it using signal-strength metrics such as RSSI and SNR to ensure a stable wireless link. A weather-sealed Ethernet cable is routed inside and connected to a PoE injector or gateway, which then feeds your WiFi router to distribute service throughout the home. Once installed, throughput, latency, and link quality are tested (e.g., modulation rates, packet loss, and jitter) before activating the your account and finalizing the configuration.